I had a fantastic stay at this hotel in the city center. The value for money was excellent, especially considering the attention to detail and the quality of service provided. The staff were incredibly friendly and helpful, making me feel welcome from the moment I arrived. The rooms were comfortable, with large windows that overlooked the bustling streets. The hot showers were a welcome touch, providing a powerful and refreshing start to the day. And let's not forget the breakfast, which was included in the price and absolutely delicious.

All aspects of my stay were more than satisfactory.

A 5-minute walk from cathedral of san cristobal takes you to the hotel. We do recommend & would definitely return here. The venue was situated near the Colectivo para Arcotete bus stop, just 15 minutes walking distance. We really enjoyed the fact that we chose docecuartos:)))

Hotel was situated near tourist destinations like Kinoki. We liked rooms and the food here...

The staff, friendly and helpful. Clean and spacious room. Great Wi-Fi and shower pressure. Excellent location and value for money.

Nothing all good.

Very charming hotel with abundant varied breakfast. The rooms have a natural feel and it is a very sweet hotel. Romantic and two mins away from the zocalo. Recommended.

Very friendly and skillful staff, excellent food. I really liked the interior of the hotel also.

The noise from the streets was really interrupting at night

This hotel is located right at the heart of the city, making it incredibly convenient for exploring all the sights and attractions. The staff here are really helpful, always ready to assist with any queries or requests. The rooms are clean and comfortable, with hot showers and windows that offer a great view of the streets. And let's not forget the breakfast buffet, which is a decent spread and perfect to start your day with.

All in all, my stay at this hotel was a delightful experience.

really enjoyable stay highly recommend

Very friendly and helping staff. Clean rooms and very good breakfast. Strategical location, close to the zocalo.

Avoid a room at streetside. Some streetnoice.

Great Room and Location

The hotel room was spacious and well-maintained, and the location was perfect for exploring the city. The staff was friendly and welcoming, and the included breakfast was tasty. Plus, the hotel offered a convenient shuttle service to and from the airport.

The hotel staff was not very helpful, and there were often loud noises coming from the street that made it difficult to sleep at night. the air conditioning in the room was not very effective, which made it uncomfortable during the hot summer nights.

The location in proximity to the town centre was very close, it only took 5 minutes to walk anywhere we needed to.

The bed was awefully hard, not very comfortable at all. The bathroom was pretty basic. Could do with updating. The room was very noisy.

Nice design and very comfortableVery friendly staff. An oasis of calm !

Located near the main center of town, this hotel is a great base for exploring the area. the rooms are comfortable and the staff is friendly and attentive. the hotel offers a delicious breakfast buffet.

On some nights, outside noise can be heard from the streets.

Gloria, the cleaning woman, Mateo and Eder - two of the excellent waiters and Alfredo, one of the managers come to mind as "Muy Muy Amable", however everyone who I met that worked at the Hotel Tierra y Cielo were very friendly and helpful! I felt like I as a member of an extended family! I highly recommend this hotel to people visiting San Cristobal Las Casas. I definitely plan on coming back! I thank all the beautiful people of the hotel Tierra y Cielo very much - "Muchos Gracias"!

Location and kitchen are really marvellous ! Really a very nice hotel and restaurant !

The credit card terminal did not function! Not really friendly staff !